FA Cup semi-final tickets – loyalty point update for members
From the official Chelsea FC website:
Information has been released on loyalty points required by members wishing to access sales for our meeting with Manchester City at Wembley Stadium.
We contest the Emirates FA Cup semi-final on Saturday 20 April, kick-off 5.15pm and tickets will be sold as follows:
Thursday 28 March from 10am until 11.30am: Members with 35 loyalty points or more can purchase one ticket per member. Season ticket holders who have not already purchased a ticket can purchase one ticket per person.
Thursday 28 March from 12pm until 1.30pm: Members with 30 loyalty points or more can purchase one ticket per member. Season ticket holders who have not already purchased a ticket can purchase one ticket per person.
Thursday 28 March from 2pm until 3.30pm: Members with 25 loyalty points or more can purchase one ticket per member. Season ticket holders who have not already purchased a ticket can purchase one ticket per person.
Thursday 28 March from 4pm: All remaining members and season ticket holders (who have not already purchased) can purchase one ticket per person.
Tickets will be sold online only.
Tickets will not go on general sale for this match.
Accessible Supporters Application Process
Supporters who require accessible tickets can submit an application form found here; which can be submitted during the relevant selling period. Alternatively, supporters can call our access team on 0371 811 2012 or 0044 207 915 1950 (international callers) to reserve your tickets or enquire about further information. To receive a personal assistant ticket, supporters will need to apply via the application form or reserve tickets over the phone. Payments will be made through your online account and not over the phone.
Allocation
We have received an allocation of 34,000 tickets for the FA Cup semi-final. Chelsea have been allocated the west side of Wembley Stadium. Within the allocation we have received 200 wheelchair and personal assistant tickets.
Car Parking
Supporters wishing to book car parking should visit www.wembleyofficialparking.com. Blue badge parking is £25, non-blue badge holders £40 per car and £120 per coach. The car park is not owned by Wembley Stadium, therefore any variation to these supporter parking costs is at the discretion of Wembley Park.
Conditions of Issue
All supporters purchasing a ticket will automatically accept the Ground Regulations as set out by Wembley Stadium.
Dispatching of tickets
All tickets will be posted out by Royal Mail special delivery as recommended by the FA. All tickets must be signed for at the time of delivery. If supporters are not able to sign for the tickets when they are delivered, the tickets will then be held at the local sorting office to be collected.
The cost to send the tickets out via special delivery is £9.29 per transaction.
Tickets will be dispatched via Royal Mail special delivery from Wednesday 10 April. If supporters are not available when an attempted delivery is made you should contact Royal Mail to arrange re-delivery.
Overseas purchasers
Due to the shortness of time, all tickets purchased overseas will be held for collection on matchday at Wembley’s West Stand ticket office between 1.15 and 4pm. Only the lead booker or supporter within the booking can collect these tickets with photo ID.
Duplicate tickets
Duplicate tickets will only be issued to supporters whose tickets have not been signed for and are not available for collection from Royal Mail. Supporters who are in this position should email tickets@chelseafc.com between 10am and 3pm on Friday 19 April.
Duplicate tickets will then be issued for collection on matchday at the West Stand ticket office from 1.15pm until 4pm. Only the lead booker can collect these tickets with photo ID.
Important information for supporters aged under 14
Supporters aged under 14 years old must be accompanied by a responsible adult.
Supporters purchasing in the safe-standing area must be aged 12 or over.
No children aged under two will be permitted to enter the stadium. All supporters aged two and over will be required to have a valid match ticket.
Loyalty points
Supporters will receive zero loyalty points for this match.
Opening times
The ticket office opening times can be found by clicking here
Ticket prices
Adults
Level Two (seat only) £120
Level Two (seat only) £100
Category one £80
Category two £65
Category three £45
Category four £30
65 or over/under 20
Level Two (seat only) £100
Level Two (seat only) £80
Category one £70
Category two £55
Category three £35
Category four £20
Personal assistant – free of Charge
Ambulant supporters tickets will be allocated from the general ticket allocation and priced at £30.
Non-ambulant ticket prices
Adults £30
65 or over/under 20 £20
Personal assistant – free of Charge
Safe Standing
Wembley Stadium has tickets available in a safe standing area located in Level 1. Supporters purchasing in the safe standing area must be aged 12 or over. Supporters arriving for here on matchday under the age 12 will NOT be allowed to enter the stadium.
Visually Impaired Supporters
Wembley Stadium operates a free-of-charge system for personal commentary receivers and either a headset or a mini-induction loop, so commentary is available. These can be used anywhere within the seating bowl and can be collected from one of Wembley’s information booths on the internal concourse on the day of the match.
All ticket sales are subject to availability. Match dates and ticket on-sale dates are subject to change. Please check the website for the latest information.
‘Chelsea Supporters Group’ can also be found on X and Facebook
