Information for fans attending UEFA Conference League final
From the official Chelsea FC website:
Chelsea will play Real Betis in Wroclaw in our first appearance in the final of this European competition. For Blues fans making the journey to Poland to support the team, please read the following information to ensure you enjoy your time in the city and at the stadium…
Included is a link to UEFA’s guide to the event which contains all the information you need on travel, the stadium, the fan festival, the Chelsea fan meeting point and the city of Wroclaw itself. Please read this guide.
There is a guide for supporters with access needs and we also highlight a few key points for attending the game and our Matchday WhatsApp Channel that will share any essential updates.
UEFA Event Guide
- Click to access a guide from the Conference League organisers created to answer any final-related questions you have
- Click for UEFA’s specific information for supporters with accessibility requirements
Tickets
Tickets can only be used by the season ticket holder or member named on the ticket. They cannot be transferred to a person not named on the ticket. This is in line with Chelsea FC’s ticketing policy. Supporters are advised to carry a valid original form of ID on you. Accepted IDs: passport or national identity card.
Travel to the stadium
Public transport is the best way to get to Wroclaw Stadium. Increased numbers of buses and trams will run on matchday to serve supporters travelling to and from the stadium. You can take advantage of free public transport in Wroclaw – available to all UEFA Conference League final ticket holders on matchday. Click for more info
Arrive early
Due to the large numbers travelling to the stadium and additional security and ticket checks that will be in place around the stadium and the transport hubs, it is recommended you allow plenty of time for your journey. UEFA recommends arriving at the stadium at least three hours before kick-off.
Fan Meeting Point
A Chelsea Fan Meeting Point will be open on matchday between 11am and 7pm with live DJ performances, an opportunity to meet our club mascots Stamford and Bridget, and an exclusive merchandise giveaway as well as a number of other exciting activities to be announced. The venue is the Lotnicza Stadium. From there it is approximately a 15-minute walk to the stadium. Click for more details
Assistance
There is a Chelsea supporter assistance phone number for European away games: +44 7525 591 426
A Chelsea supporter liaison officer will be present at the stadium to assist with enquiries.
Chelsea’s Matchday information WhatsApp channel
Chelsea Football Club asks our supporters attending the match to, if you have not already, sign up to the Chelsea FC Matchday Information WhatsApp channel, which is a source of info specifically targeted towards fans who attend matches. The content on this one-way channel is to enhance the match-going experience, focusing on useful updates on areas away from team matters, whether they be to aid your journey or time at the stadium, about ticketing, or to let you know about off-pitch activities.
Sign up here: Chelsea FC Matchday Information WhatsApp Channel
Fan behaviour
Chelsea supporters are asked to cooperate with the authorities, especially in relation to the entry procedures. Anti-social behaviour of any kind may result in admission to the stadium being refused.
Chelsea is a club that actively celebrates our diversity. As supporters, we ask that you share our vision of a club and a game free from discrimination that is open to all.
While the players and staff appreciate passionate and vocal support at our matches, there have been instances where supporters have used unacceptable, offensive and discriminatory language. This will not be tolerated. Please be respectful to our hosts and the local community by not using language or actions which may inflame local and current regional sensitivities. This includes any sectarian chanting, slogans or banners.
Racism, homophobia, sexism, antisemitism, sectarianism or any language or actions viewed as discriminatory will result in the strongest possible actions which may include banning, arrest and prosecution.
This includes on public transport and in other public venues before and after the game.
Fans can report such behaviour to club stewards or by contacting the below reporting hotline.
You can call 020 7386 3355
If you hear it, report it.
‘Chelsea Supporters Group’ can also be found on X and Facebook
