‘Step By Step’ Guide To Forwarding Tickets

August 5, 2025 Admin

Ticketing Forwarding Procedure

If, like many others, the system for forwarding tickets is a bit of a mystery then hopefully the following will assist.

The new ‘digital ticketing system’ has been a bit of a complicated one for many supporters to get used to.

If you wish to forward a ticket to another person then the CSG has put together a simple step by step guide.

Remember, whoever you want to forward the ticket to must be a ‘CFC Member’, have the ‘CFC App’ on their smart phone and be on ‘Your Network’ (formerly Friends & Family). [click here to find the membership levels available]

PLEASE NOTE:

We believe that once a ticket is ‘activated’ it then cannot be forwarded – we are seeking clarity on this.
Concession tickets can only be forwarded to another concession holder.
We also believe that tickets can only be forwarded once – again we are checking this.

Step One:

Log into your CFC App and click the icon top right which looks like two tickets together (circled red in diagram below)

or:

You can also access your ticket page by clicking ‘Explore’, bottom right (circles yellow in diagram below) and then click on ‘My Tickets’

Step Two:

Click on the icon top right ‘Your Network’

Step Three:

Click on the icon top right, looks like a head and shoulders (If the icon DOES NOT have a red dot you will need to click this icon again)

Step Four:

Click on ‘Manage Tickets’ hafway down the page

Step Five:

Click on the ticket you want to foward as shown below in red

Step Six:

Click on ‘Forward to a Friend’ as shown below (bottom of same page as shown in ‘step five’)

And from there select the name in your ‘Network’ (formerly Friends and Family) that you want to forward the ticket to and follow the instructions.

Please check the ‘Terms Of Use’ (Terms & Conditions) at the bottom of the digital ticket.

We hope this helps, but please contact us if you need any further information on Digital Ticketing. If we don’t know the answer, we will try our best to find out.

CSG Committee

See article links below from official site for more information on Digital Ticketing: